I Kill Phones

In an earlier entry I mentioned that I broke another cell phone… well that was 5 months ago, and now I have ANOTHER dead phone. Doing the math, that comes to 3 dead phones in 18 months.

First phone: Samsung SCH-8500 speaker suddenly died one day. I answered at least 5 calls before I realized it, “hello? HELLOOO??? what the hell?” Total life was about 18 months.

Second phone: Samsung A400. After just over a year it began randomly powering off. The thing is, it wouldn’t power back on unless you took the battery off for a few seconds. Now the real strange thing… I thought I would have to argue with Sprint about this since it wasn’t easily reproduced. When I explained it to th rep at the store he basically said, “oh yeah there’s definitely something wrong… let’s get you a replacement right now.”

Third phone: Samsung A400 (the replacement). This one lasted 5 months. One day I’m… doing stuff… and checked the phone to see if the ringer was on only to see a jumbled screen. Power off and back on…. no screen at all anymore…. that’s that!

So what am I doing wrong? I hope nothing. I am however losing faith in Samsung cell phones.

Too bad they keep getting replaced under warranty. I need a good excuse to buy a new cell phone!

01
September 21st, 2003 2:57 pm

How many more failures will it take before you stop buying Samsung phones? As you’ve noticed, their quality control is clearly not up to snuff.

02
September 21st, 2003 4:27 pm

I only really paid for the first one. All the rest were basically warranty replacements.

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